DEERFIELD Designs Code of Conduct

At DEERFIELD Designs, we are dedicated to creating unique, thoughtfully designed spaces in Second Life, including homes, commercial environments, offices, roleplay spaces, and events. Our work is guided by integrity, creativity, and respect. By choosing DEERFIELD Designs, clients agree to the following principles:

1. Respecting Timeline and Health Needs

  • Realistic Timelines: Due to my disability, I may require extended time to complete projects compared to industry norms. I always provide realistic timelines upfront, and if additional time is necessary due to health needs or hospitalizations, I will communicate this promptly.
  • Commitment to Communication: By contracting with DEERFIELD Designs, clients accept and understand the quoted timelines, with the understanding that flexibility may be required due to health circumstances.

2. Copyright and Creative Integrity

  • Parody over Duplication: I enjoy recreating real-world spaces in Second Life, ensuring that all projects reflect a unique reinterpretation rather than a direct copy. This includes adjusting branding, names, and other elements to maintain originality and avoid copyright issues.
  • Collaborative Design: I work with clients to make these changes while preserving the intent of the project.

3. Values-Driven Work

  • Respect for Identity and Beliefs: I am a lesbian woman, happily married to my beautiful transgender wife, and a practicing pagan witch. While these aspects rarely impact the design process directly, it’s essential that my clients respect my identity and personal beliefs. If a client feels they cannot work with me due to these details, I kindly ask that they seek another designer.
  • Selective Clientele and Project Placement: My work reflects my values and reputation. Therefore, I do not work with individuals or communities with histories of harassment, bullying, trolling, or spamming, nor do I place designs in environments promoting religious extremism, anti-LGBTQIA+ stances, racism, or the endorsement of war or genocide. This ensures that all projects align with DEERFIELD Designs’ core values of inclusivity and respect.

4. Project Scope on Adult-Rated Sims

  • Adult Content Policy: While I am open to designing for adult-rated sims, I do not design for spaces intended specifically for sexual activity, gore, violence, or criminal activity. The only exception to this policy is for hotel, motel, or bed-and-breakfast locations that may include adult-rated furniture as part of their decor.

5. Clear and Timely Communication

  • Communication Expectations: Effective communication is essential. If I reach out with questions or require additional details, clients are expected to respond within 24 hours to maintain project timelines. If a client anticipates unavailability, they must inform me in advance.
  • Policy on Non-Response: If a client fails to respond within 24 hours without prior notice, the project contract will be terminated, and the reservation fee will not be refunded.

6. Cancellation Policy

  • Pre-Contract Cancellations: Clients can cancel their project before the contract is signed and the reservation fee is paid.
  • Post-Contract Cancellations: If cancellation occurs after the reservation fee is paid, the client forfeits the reservation fee and the exclusive rights to any unique work completed to that point. DEERFIELD Designs reserves the right to repurpose these ideas for future projects.

7. Refund Policy

  • Commitment to Client Satisfaction: My goal is for clients to love the work I create. I provide daily updates, often multiple times a day, to ensure clients are informed and engaged in every step of the design process.
  • No Refunds: Because of this ongoing involvement, refunds are not offered for our services. If technical issues arise, such as a region restart or accidental item return by a sim owner, I will promptly fix the problem, as I catalog all completed designs for easy access in emergencies.

8. Payment Structure

  • Reservation Fee: A non-refundable reservation fee of 25% of the final contracted price is required to secure my time and initiate the project.
  • Final Payment: The remaining balance is due within 24 hours of project completion.

9. Privacy Policy

  • Client Confidentiality: Information collected from the booking page or website is used solely to contact clients for further information regarding appointments and services. Client information is never sold or shared and remains confidential.
  • Sharing of Project Details: When displaying the work I’ve done, I always consult clients on what details they wish to share publicly about the project, including location or their name, if desired.

At DEERFIELD Designs, these guidelines foster respect, accountability, and professionalism, ensuring a positive and collaborative experience for all. Thank you for choosing DEERFIELD Designs to bring your vision to life.